Last updated: July 19, 2026
When you place an order or contact us, we may collect your name, phone number, email address, delivery address, city, and order notes. When you submit a review, we collect your name, email, rating, and review content. We use the email to prevent duplicate reviews on the same product, and it is never displayed publicly. Your browser also stores essential local data such as your cart, wishlist, and the read status of some site notifications.
We use this information to confirm, prepare, and deliver orders; publish reviews and verify their eligibility; limit spam and abuse; answer questions; provide after-sales support; and improve site performance and the shopping experience.
We do not sell or rent personal information, and we do not share contact details for another company’s marketing. We may provide only the minimum necessary information to service providers that help us process or deliver an order.
Your data is securely stored and protected against unauthorized access or use. We may process limited technical data, such as an IP address, to limit spam and abuse. We retain personal data only as long as needed for the purposes described above, then delete it when it is no longer necessary.
The site uses essential browser storage to remember your cart, wishlist, and usage preferences. You can clear this data in your browser settings, although some shopping functions may then stop working as expected.
After-sales service
Customers may request a product exchange under the following conditions:
The request is made within the permitted 24-hour exchange period.
The product has not been opened or used.
The purchase invoice or receipt showing the product is provided.